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SIMA Camelot Online
Fully integrated and totally Web-based! Library catalog and utilities with available serials (includes acquisitions & accounting), circulation with bar coding, ILL management. More.

Here are answers to some Frequently Asked Questions concerning SIMA products.

How do I request that a feature be added to a SIMA library program?
Please contact SIMA Technical Support by email or phone (703-569-1270). Within SIMA Camelot Online, click Contact Us/Suggestions to complete an email with your suggestion.

Where can I find out if I am running the latest version of my SIMA software?
On the top level menu on the main title screen, click About; in the window that opens, you will see the version number of your software. Then look at our Updates page to see if you are running the latest released version of that software. If not, please contact SIMA Technical Support by email or phone (703-569-1270).

Why doesn't your Web site provide prices of SIMA software?
We consider prices to be proprietary information that should not be disclosed to our competition. We work closely with our librarian customers in helping them choose the most cost-effective product options for their particular library needs. SIMA software is feature-rich and extremely easy to use, and you will be surprised to discover how affordable SIMA software is compared to the competition. 

What is the quickest way to get a priced proposal for SIMA software?
As explained on our How to Acquire page, the best way is to call us at 703-569-0993. The reason is that we need to understand your library's requirements and help you determine which software and which options are best able to meet those needs. The telephone conversation will not take long, and then we will prepare and email a priced proposal to you without delay. If you prefer, you may send us an email, but please provide us with details about your library (e.g., number of catalog and serials titles, number of library branches involved, current automation programs being used, and how many library staffers will need concurrent editing rights).

Dedicated servers

SIMA's dedicated servers in its Northern Virginia offices host Web-based applications like SIMA Camelot Online.

Contact Us

If you have questions or need help, don't hesitate to contact us by phone (general 703-569-0993; technical 703-569-1270) or email (general, technical).


Copyright 2018 SIMA, Inc. All rights reserved.
SIMA, Inc., P.O. Box 248, Springfield, VA 22150-0248
(Send packages to: 9312-E Old Keene Mill Rd., Burke, VA 22015-4283)
Telephone 703-569-0993 (general), 703-569-1270 (support)  Fax 703-569-5161
Email (general), (support)  Web